OSS NOTES

OSS NOTES

There are three types of OSS notes.

1. Descriptive – in this notes you can find a description of a problem and how to resolve it with means of customizing or different settings in the system. Kind of these notes are FAQ’s, general notes for something – there is collection of OSS notes related to any problem.
2. Code correction – these notes are easily to implement with SNOTE transaction.
3. Mixed type – in this case there are some manual corrections or customizing in the system described in the note and also code correction implementation. Implementation could be before or after manual corrections – this is described in the note and is very important in some cases.

Other classification of OSS notes

1. Release dependent
First you need to check the section "Affected Releases". You must find whether your release is mentioned there. After that you must check in the next section "Correction delivered in Support Package" for your release what Package Name is mentioned there. If this package is greater than what you have installed in the system then the note is applicable. The opposite – when the package in the note is equal or less than yours – the note is not applicable, because the functionality delivered with the note are already in the system.
2. Release Independent
Some times there is a section “Related notes”. Some of them could be a prerequisite for our note. It is better practice you to check the correction instructions, because there you could find also the prerequisites, even though they are not mentioned as related notes. It is better you to check these prerequisites (if there are) before implementing, because some of them could consists of manual corrections. 

 

SAP Notes

SAP Notes give you instructions on how to remove known errors from SAP Systems. They include a description of the symptoms, the cause of the error, and the SAP Release and Support Package level in which the error occurs.
Depending on the type of error, an SAP Note may also include:

• Workarounds
• Descriptions of how to correct repository objects in the ABAP workbench, known as correction instructions
• Links to Support Packages that solve the problem

OSS notes are online documents published by SAP in their web site http://service.sap.com, aimed to take care of the following:

1. Product errors
2. Product modifications
3. Product upgrades
4. FAQs
5. Consulting notes
6. Customizing notes etc

Steps to configure OSS for SAP Note assistant

1. Run transaction code SM59
2. Select SAPOSS under ABAP Connections.
3. Double-click SAPOSS.
4. Change the parameters described below.
• On the Technical Settings tab page for the ABAP connection SAPOSS, specify the correct target host (NC host, where SAProuter is installed) for your environment.
• We recommend that you switch the storage type from IP Addr. to Hostname.
• On the Logon & Security tab page, specify a user for this connection
5. Check your settings by choosing Remote Logon at the top of the view. If you configured the OSS destination correctly, nothing will happen. Otherwise, an error message is displayed.
6. You can also run the Connection Test to get more information about the connection speed

Steps to apply SAP note

1. Find the suitable SAP note from SAP NOTES for the problem in the program or function module wherever.
2. Go to SNOTE transaction and download the note if SAPOSS is configured in SAP system.
• Goto menu->Download SAP Note->Note number->Execute
3. If SAPOSS is not configured in SAP system
• Download SAP NOTE from SAP NOTES using Download manager to Desktop
• Goto menu->Upload SAP Note->Select the downloaded SAP Note
4. Expand New node in the SAP Notes tree->Search for the newly created Note.
5. Double click on the SAP Note->Check the implementation status(Can be enhanced or not?)
6. Place the cursor on the Note to be applied, execute run button(Implementing SAP note).